FAQ

Below You Will Find Answers To Some Of Our Most Frequently Asked Questions. If You Are Unable To Find The Answers To Your Questions Below, Please Contact Us And We Will Be Glad To Help.

We are Connecticut’s preferred platform connecting homeowners with local, top-quality, and affordable heating oil providers. Our service is free and enables you to buy discounted heating oil with cash or credit card. Choose your preferred delivery date, price, and quantity easily. All our providers are licensed and insured, ensuring reliable and competitive options for your heating needs.
Our service is entirely complimentary.
Registration on the website is not required.
After placing your request, the oil provider will contact you within 2 hours to confirm your request and schedule credit card payment over the phone or cash on delivery.
Sure! - After you request an oil delivery, the provider will reach out to you within 2 hours. Furthermore, upon placing your order, you'll be given the complete contact information for your heating oil provider.
Certainly! - Our expertise lies in providing one-time heating oil deliveries. Every purchase of heating oil from us is for a single delivery. You won't be tied down by contracts or any further commitments.
After you place your request, the oil provider will call you within 2 hours to confirm delivery details and take credit card payment over the phone. Cash on delivery may be possible depending on the oil provider.
Sure! - When you submit your order, the price for the specified quantity is locked in and guaranteed.
Certainly! - In certain regions, if you're running low or have run out of oil, you have the option to choose "same day delivery" when you place your order. Please note, there may be an extra fee for this expedited service.
Typically, you don't need to be home for the delivery, provided the driver can easily access your fuel tank's fill point. However, in certain areas, dealers are required to inspect your heating oil tank's condition on the first delivery. Should this apply to your location, especially for inside tanks like those in basements, the dealer will reach out to arrange a "first delivery inspection" before your initial delivery. This one-time inspection is provided at no cost to you.
When you purchase an order with your credit card with the oil provider, it gets charged for the initial ordered amount. If, on delivery day, you require less oil than ordered, your oil company will adjust the charge upon marking the delivery as complete. They'll calculate the actual oil quantity delivered, and if it's less than ordered, the excess amount will be automatically credited back to your card. This refund typically appears on your statement within 5-7 business days.
Our website is fortified with an SSL certificate, providing top-tier protection for your information. We conform to, or even exceed, premier security protocols for handling credit card transactions and safeguarding personal details. Adhering to PCI standards, we ensure our practices are continually assessed and approved by the credit card industry. Data entry is conducted on secure servers, with all information being encrypted for utmost security. Importantly, we do not retain any credit card information on our systems or databases. All payment data is securely forwarded to our payment processors through our dedicated payment gateway, setting the benchmark for payment security.
For heating oil quantities, a 1/8 tank holds 40 gallons, a 1/4 tank has 70 gallons, 3/8 of a tank equals 100 gallons, a 1/2 tank is 130 gallons, 5/8 of a tank contains 160 gallons, 3/4 of a tank is 200 gallons, 7/8 of a tank has 240 gallons, and a full tank includes 265 gallons.